Job Description

The Cleaning & Waste (CLW) Cluster Manager is responsible for the planning, coordination, delivery, and performance management of all cleaning and waste operations across a designated cluster of FIFA World Cup 2026 stadiums and official sites. 
Acting as the primary operational lead and escalation point within their cluster, the role ensures that all Cleaning & Waste services are delivered safely, sustainably, consistently, and to FIFA’s world-class operational and sustainability standards, while maintaining alignment across stadium operators, Host Cities, service providers, and FIFA functional areas. 

THE POSITION

The main responsibilities and oversights of the Cleaning & Waste Cluster Manager for the FIFA World Cup 26™ include: 

Cluster Leadership & Governance 

• Lead Cleaning & Waste operations across a defined cluster of stadiums and tournament sites (e.g. 3–5 venues). 
• Serve as the single point of accountability for CLW readiness, delivery, and issue resolution within the cluster. 
• Represent Cleaning & Waste in cluster-level operational meetings, readiness reviews, and FIFA governance forums. 
• Ensure consistent implementation of FIFA CLW standards, SOPs, SLAs, and policies across all assigned venues. 

Operational Planning & Readiness 

• Oversee the development, validation, and approval of stadium-specific CLW Operational Plans, including: 
  • FOH / BOH cleaning scopes 
  • Waste stream configuration (landfill, recycling, compost, specialty streams) 
  • Waste compound layouts and logistics flows 
  • Staffing models and deployment plans 
  • Event-day cleaning and turnaround strategies 
• Lead test events, simulations, and operational rehearsals, ensuring learnings are embedded into final plans. 
• Monitor readiness milestones and escalate risks or gaps proactively. 

Service Delivery & Event Operations 

• Manage Cleaning & Waste operations across all tournament phases: 
  • Build-up and overlay 
  • Tournament operations (matchdays & non-matchdays) 
  • De-installation and demobilisation 
• Coordinate daily operations with Stadium Operations, Venue Management, Security, Logistics, Hospitality (On Location), and Sustainability teams. 
• Ensure safe, efficient, and high-quality cleaning presentation standards across all public, operational, and hospitality spaces. 
• Act as the cluster escalation lead for operational incidents, service failures, or emergency response related to CLW. 

Sustainability & Waste Diversion Performance 

• Implement FIFA’s sustainability and circular economy objectives within the cluster. 
• Ensure correct deployment of tri-sorting stations, back-of-house segregation, and material stream integrity. 
• Track and report on key waste KPIs, including: 
  • Waste diversion rates 
  • Contamination levels 
  • Volume by stream 
  • Contractor performance 
• Work closely with Sustainability teams and local authorities to support composting pilots, recycling optimisation, and zero-waste initiatives. 

Stakeholder & Contractor Management 

• Manage relationships with: 
• Stadium Cleaning & Waste representatives 
• Host City / LOC partners 
• Cleaning and waste service providers 
• Waste hauliers and material processors 
• Ensure contractors operate in line with FIFA SLAs, H&S standards, accreditation requirements, and code of conduct. 
• Support procurement, onboarding, training, and performance management of service partners within the cluster. 

Budget, Risk & Reporting 

• Manage cluster-level CLW budgets, forecasts, and cost controls. 
• Identify, assess, and mitigate operational risks through structured risk matrices and contingency planning. 
• Provide regular reporting to senior CLW leadership covering: 
  • Readiness status 
  • Operational performance 
  • Risks and mitigation actions 
  • Sustainability outcomes 
• Key Interfaces 
• FIFA Infrastructure & Technical Services 
• FIFA Sustainability & Environment 
• Stadium & Venue Management Teams 
• Host City / LOC Operations 
• Hospitality (On Location) 
• Security, Logistics, Broadcast, and Fan Operations 
• Cleaning & Waste Service Providers 

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YOUR PROFILE

ACCOUNTABILITY:  Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING:  Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE:  Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION:  Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP:  Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Education & Qualifications

• Bachelor’s or Master’s Degree preferably in Engineering, Architecture, Information Technology or other domains

Work Experience

• Minimum 8–10 years’ experience in large-scale Cleaning & Waste or Facilities Operations. 
• Proven delivery experience within major sporting events, mega-events, or multi-venue operations. 
• Strong understanding of waste management systems, cleaning methodologies, and operational logistics. 
• Demonstrated experience managing multiple venues or large operational portfolios simultaneously. 
• Strong stakeholder management and leadership skills in complex, high-pressure environments. 
• Experience working within FIFA, IOC, Olympic Games, World Cups, or comparable global events. 
• Knowledge of sustainability frameworks, waste diversion strategies, and circular economy principles. 
• Experience managing international teams and suppliers across multiple jurisdictions. 

Languages

• Fluent in English (USA/CAN/MEX) and Spanish (MEX) and French (CAN)

Technology

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

About FWC2026

The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.

This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.

Job Tags

Full time, For contractors, Work experience placement, Local area,

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